Customer Services
Support
SITTI is selling their equipment to customers all over the world. Besides the exceptional quality of their products, SITTI is also providing additional services to ease their introduction and implementation, following the most effective process to reduce costs and increase efficiency and delivery speed.
The SITTI Program Manager is always available at all stages to provide any kind of information about the supplied system, and he may be directly contacted at any time. Site survey, installation and in general all on site activities are carried out by SITTI staff or by highly qualified local companies or representatives that have been properly trained by SITTI, before getting their license to operate.
- Telephone support
- Toll free number 24/7/365
- Predetermined response times according to problem severity
Training
A special mention shall be given to the training SITTI can offer to its customers. High skilled personnel with long experience lead the courses aiming at providing the trainees with all information about the equipment and its ancillary devices. Dedicated training facilities are available at SITTI headquarters with specialized rooms and materials. On request, training can be carried out on site to reduce travel costs.
- Technical Training
- Operational Training
- Train-to-Trainer Training
- E-Training
For further information, download the services description by clicking on the DOWNLOAD PDF button on your right hand side.
